About Us
At Stephens & Associates transportation insurance is our specialty. Since 1979 we have been providing services to the transportation industry while becoming a premier agency servicing the coach industries insurance needs. We offer a complete risk management program to our customers and because our knowledgeable team understands your requirements and concerns we remain engaged and committed to the success of your business.
We believe there are many compelling reasons to utilize the services of Stephens & Associates as your Professional Insurance Agent and welcome the opportunity to be your transportation insurance provider.
We have an experienced and licensed staff of producers, customer service representatives and support personnel that are dedicated to servicing your transportation insurance needs. “We’ve been there and we know what you need”.
Stephens & Associates is a long term; well-established firm. From our inception we have established relationships with insurance companies allowing us to negotiate the best rates for you. We pride ourselves in maintaining and working with our partners to pass along the benefits to you, our valued customer.
Response to loss is an important service of our agency. Stephens & Associates has a staff ready to assist you in reporting claims. To achieve proper disposition, the claim process must begin immediately. Clear facts about the loss must be obtained, witnesses found, physical evidence inspected and rapport established with the claimant. Our staff is equipped to assist our insured in proper loss reporting and act as correspondent if needed. All companies we deal with have 24 hour reporting facilities and staff adjusters working to obtain a fair and equitable settlement.
Stephens & Associates sets the highest ethical values and standards for all employees. It is important that all our people understand and live by these values. These values guide us in our decisions, actions and to be consistent with our approach to all business issues.
Stephens & Associates is a customer driven organization that considers the needs of our customers to be paramount. We strive to set an example of industry professionalism in our dealings with customers and all others we interact with. At Stephens & Associates we set our standards high and want every employee to make an extra effort in accomplishing career and corporate goals.
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